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Pulse45 Fitness — Franchise fitness project preview

Case Study

Pulse45 Fitness

Franchise fitness · Multi-country rollout

+26%

Booking conversion

High

Franchise parity score

92+

Median Lighthouse perf

12

Rollout waves

The Challenge

Franchisees published inconsistent microsites, breaking brand trust and burying trial bookings under heavy imagery and third-party widgets.

Full write-up

Franchise web parity without killing local personality

Pulse45 Fitness needed hundreds of studios to ship fast, stay on-brand, and convert trial bookings — without every franchisee becoming an accidental web developer.

Franchise fitness brands walk a tightrope: central marketing promises a premium experience; local studios need class schedules, coaches, and geo-specific proof. One-off WordPress installs guarantee drift.

System before skins

We led with a component library with locked rails: typography, buttons, hero ratios, and testimonial patterns were fixed. Studios configured content inside slots — coaches, timetables, photography — rather than inventing layouts.

Finder and trials

Location search prioritised proximity and next available class. Trial booking removed redundant questions already answered during geo selection. Third-party widgets were minimised on critical paths to protect Core Web Vitals budgets.

Rollout waves

Deployment happened in waves with CI checks on Lighthouse budgets per template. Studios could not silently ship a 6 MB hero image without failing the pipeline.

Proof we publish

Indexed booking completion, brand-compliance scoring across properties, and lab performance scores tell the story without publishing franchise revenue.

Timeline & outcomes

Live — wave maintenanceAug 2023 – Mar 2025

Engagement timeline

  1. Phase 1

    Design system & CMS model

    Aug – Dec 2023

  2. Phase 2

    Finder + booking MVP

    Jan – Sep 2024

  3. Phase 3

    Global rollout & perf pass

    Oct 2024 – Mar 2025

Indexed outcome curve (baseline = early sprint, 100 = latest measurement)
Indexed performance trend

Values are normalised indices for communication only — not revenue or confidential KPIs.

Before / after index — key UX and delivery signals

Trial booking completion (index)

Baseline
46
Outcome
86

Brand compliance across sites

Baseline
35
Outcome
91

Performance score (lab index)

Baseline
58
Outcome
94

What We Built

  • Franchise-ready component library with locked brand rails
  • Location finder with geo-aware trial scheduling
  • Centralised content model for classes and coaches
  • Performance budget per wave with CI checks

Tools Used

Next.jsTailwind CSSAlgoliaMapboxVercel

Related case studies

Scale without chaos — one system franchisees could trust, with guardrails instead of guesswork.

Engagement charter · Operating principles

Timeline

Aug 2023 – Mar 2025

Investment

£18,000 – £28,000

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